Got a question about care? You’re not alone. Here are answers to some of the most common questions families ask us.
We provide hourly home care visits, live-in care, and specialist end-of-life care for adults aged 18 and over. Care is tailored to meet individual needs — whether it’s help with personal care, companionship, medication, or mobility support.
We support adults aged 18+ who may need help due to age, illness, or disability. While we don’t provide care for people with complex mental health or learning disabilities, we do offer compassionate support for adults with physical needs and those requiring end-of-life care.
Contact us by phone, email, or using our enquiry form. We’ll arrange a free care consultation and work with you to create a personalised care plan.
We usually offer a minimum of 30 minutes per visit, but this may vary depending on your needs and location. Live-in care is available full time, including short-term options.
We aim to ensure consistency by assigning a small team of carers. You’ll get to know the same familiar faces wherever possible.
Yes — subject to availability, we offer fast-start care and emergency live-in care.
Yes. We work with privately funded clients as well as those referred or funded by local authorities or continuing healthcare (CHC).
We’re registered with the Care Quality Commission (CQC) and follow all national care regulations. All staff are trained, DBS-checked, and supervised regularly.
Yes — care plans are flexible. You can pause, adjust, or end care with notice, depending on your agreement.
We welcome feedback and will respond quickly to any concern. You can view our Complaints Procedure or speak directly with our office team.
From daily visits to full-time live-in care, our support is tailored, compassionate, and built around your needs.
Copyright © 2025 Rose Family Care Ltd – All Rights Reserved.Crafted with ❤️ and Coded by Outstanding Homecare Providers Network