WHY CHOOSE ROSE FAMILY CARE LTD

Choosing a care provider is one of the most important decisions you’ll ever make. At Rose Family Care Ltd, we don’t take that lightly. That’s why we’ve built a service designed around one question:

“Would this be good enough for my own mum?”

We call this the M.U.M. C.A.R.E. standard, and it’s at the heart of every care visit, every staff training, and every decision we make. When you choose us, you’re choosing a team that treats your loved one like family — with warmth, professionalism, and a deep sense of responsibility.

Why families trust us:

• Person-Centred Approach
  We take time to understand each person’s story, culture, routine, and wishes, building a care plan that truly fits.
• Local and Responsive
  Based in Gravesend, we proudly serve Kent communities with a fast, flexible response. We know the local area, services, and people — and we’re never far away.
• Professional Leadership
  Our Registered Manager, Suzen Makuchete, is a qualified nurse with over a decade of experience in delivering safe, respectful care. She leads every aspect of the service with hands-on involvement and compassion.
• Rigorous Training and Compliance
  Every member of our team is DBS-checked, trained, supervised, and supported. We comply with all CQC regulations and maintain high standards of safeguarding, dignity, and record-keeping.
• Continuity and Kindness
  We aim to provide consistency in carers so that relationships can grow. Familiar faces and kind hearts make all the difference.
• Live-In and Specialist Care Available
  Whether you need daily support or 24-hour live-in care, we tailor services to each individual’s needs, including palliative and end-of-life support.

At Rose Family Care Ltd, we combine the standards of professional healthcare with the warmth of a family-focused service. We know what it means to care, and we’re here to make that experience reassuring, reliable, and respectful for every person we support.

“You deserve more than just care, you deserve to be seen, heard, and treated like family.”

Contact us today to book a free, no-obligation consultation and discover how Rose Family Care Ltd can support you or your loved one.